Aeromeda (“we,” “our,” or “us”) operates the Aeromeda website and mobile application (collectively, the “Platform”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, age, gender
- Email address, phone number
- Delivery and billing address
- Account login credentials
- Government-issued identification where required by law
Health and Prescription Information
- Prescription details uploaded by you
- Medical information necessary to process medicine orders
- Doctor’s details as provided in prescriptions
Payment Information
- Payment method details (processed through secure third-party payment gateways)
- Transaction history (we do not store complete card or banking details)
Technical and Usage Information
- IP address, device type, browser type
- App usage data, pages visited, and interactions
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Create and manage your Aeromeda account
- Process and deliver medicine orders
- Verify prescriptions and comply with legal requirements
- Communicate order updates, service messages, and support responses
- Improve our website, app, products, and services
- Prevent fraud, misuse, and unauthorized access
- Comply with applicable laws and regulations
3. Sharing of Information
We do not sell your personal information. We may share your information only in the following situations:
- With licensed pharmacies, doctors, and healthcare partners to fulfill orders
- With delivery partners to complete shipments
- With payment service providers to process transactions securely
- With service providers who support our technology and operations
- When required by law, regulation, or legal process
- To protect the rights, safety, and security of Aeromeda, our users, or the public
4. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, loss, misuse, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal and health-related information only for as long as necessary to:
- Provide our services
- Meet legal, regulatory, and accounting requirements
- Resolve disputes and enforce our agreements
6. Your Rights and Choices
Depending on applicable laws, you may have the right to:
- Access, update, or correct your personal information
- Request deletion of your account and personal data
- Withdraw consent for certain data processing activities
- Opt out of promotional communications
You can exercise these rights by contacting us through the details provided below.
7. Cookies and Tracking Technologies
Aeromeda uses cookies and similar technologies to enhance user experience, analyze usage, and improve functionality. You can manage cookie preferences through your browser or device settings.
8. Children’s Privacy
Aeromeda is not intended for use by children under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, we will take steps to delete it promptly.
9. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform after changes indicates acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Aeromeda
Email: support@aeromeda.com
Phone: +918099180807